Given the current geopolitical instability, and the economic consequences generated by Brexit, the COVID-19 pandemic and the Russia-Ukraine war, it's increasingly vital that business understands the interface with Brussels, the way that the EU's institutions work – and how that affects the business environment across Europe. Brussels is all too often seen as a remote body that creates regulations over which business has little say. And yet the people that govern the EU – MEPs, commissioners, administrators, regulators – are open, willing to listen and take on board the concerns of business. But to whom should business be talking? How does the legislative process look – and when is the right time for business to get involved? What arguments are most persuasive?