The COBCOE Quality Standard certification programme was launched in March 2015 to identify and promote good practice among the members of COBCOE. It also aims to improve and streamline the quality of service delivery through this new measurable standard, moving forward each year through a four-year accreditation programme.
From 1 Jan 2015, all new members are required to register and undergo the process of becoming a Quality Standard Certified Chamber (QSCC) before being accepted as a member of COBCOE.
Currently, the following chambers have been recognised for achieving the standard and are officially QSCC registered COBCOE chambers:
The British Chamber of Commerce in Belgium (Gold level)
The British Bulgarian Business Association (Gold level)
The British Chamber of Commerce in the Czech Republic (Gold level)
The Franco-British Chamber of Commerce and Industry (Silver level)
The British Chamber of Commerce in Germany
The British Chamber of Commerce in Hungary
The British Irish Chamber of Commerce (Silver level)
The Israel-Britain Chamber of Commerce
The British Chamber of Commerce in Latvia (Gold level)
The British Chamber of Commerce in Lithuania (Gold level)
The British Polish Chamber of Commerce (Gold level)
The British-Serbian Chamber of Commerce
The British Chamber of Commerce in the Slovak Republic
The British Chamber of Commerce in Spain (Gold level)
The British Swiss Chamber of Commerce (Gold level)
The British Romanian Chamber of Commerce
COBCOE Quality Standard rosette
Benchmarking for the COBCOE Quality Standard has been based on the original extensive Chamber of the Year awards programme, which has successfully encouraged best practice among the members of COBCOE over the years.
Now, however, only chambers that have received Quality Standard recognition can enter the prestigious awards programme.
After being awarded the initial Quality Standard, chambers can progressCOBCOE Quality Standard Silver to the Silver, Gold and Platinum Quality Standards accreditation programme.
Process for recognition
COBCOE assesses each chamber's key strengths, organisational culture and strategic outlook to encourage continuous improvement to the benefits and services provided to members.
COBCOE Quality Standard gold rosetteEach chamber's operations are assessed in the following areas:
Professional Development of Staff
Corporate social responsibility