Webinar: Operational Transparency and Performance Management
ServiceNow webinar series
19th April 2021, 15:00-16:00 (3-4pm CET)
We will present how we can automate measuring and reporting of IT services performance and bring transparency to the levels of service provided to the business in real-time.
Attendees will see ServiceNow capabilities to manage the portfolio of services, measure service levels against these services, and report on service level compliance.
- How Service Owners can manage their portfolio of services in ServiceNow
- How Service Delivery Managers can track the performance of the provided IT services
- How ServiceNow can enhance the transparency for the Leadership in terms of the business services performance
Łukasz Misiarz, Director, ServiceNow Practice
2021-04-19, 03:00 pm